Confidence Building to our Service Users through a Safe Interactive Environment.
We listen to what people want and tailor the care to meet their needs. We create an environment where people feel safe and work with individuals to build their confidence and skills to lead a fulfilling life.
Service Users Right and Wishes.
London2 Supported Living Services respect the rights and wishes of our service users, this is taking into consideration in the formulation and delivery of care and support services. We are determined to make a difference to the lives of our service users by forming meaningful relationships with them and their families and with other support networks. We believe everyone should have a great life and able access to the best care and support, which is shaped around each person’s needs.
Service users access to Support services.
Service Users have great access to a range of support from highly experienced staff. Our robust process enables us to recruit committed and competent staff whom we invest in their training so they will be able to deliver the quality of care and support services to service users. We are driven by the personal progress of each service user we support.
Achieving our Business Goals.
London2 Supported Living Services Ltd liaises with families, professionals and commissioners in order to continue to maintain productive relationships at all levels to enable us to bring appropriate resources, skills and expertise required for better planning, formulation and the delivery of a personalised care and support services.
Consultation and participation play an integral part in our success in delivering personalised care/support services. Service users are encouraged to participate at all levels in their service delivery. Relatives, carers, professionals and commissioners are also involved directly at all levels, final decisions are made with the service user’s views, choices and preferences being considered in the service delivery. The most important aspects we cherish are: our leadership, commitment and accountability. By its very nature, our role as a service provider is leadership. This also requires an unwavering commitment and a strong sense of accountability to our stakeholders, staff and most importantly to our service users.
London2 Supported Living Services Ltd considers the importance of information gathering in the initial needs assessments to enable us to develop a personalised care and support plan. This is one of the fundamentals in maintaining a holistic approach in meeting our service users’ needs. These are qualities that are far too often overlooked. London2 Supported Living Services Ltd has a unique ability to offer a vast array of service users’ care and support services through the development of accessible information in different formats.
